Let’s compare Product Design with Service Design
Product design: Product designers create a “thing.” The output is “what”.⠀
Service design: Service designers create an ecosystem that supports how people interact with a business, technology and each other. The output is “how”.
It is easy to see how closely tied service design and product design and people working in UX often use the terms synonymously as both are correct in many circumstances. It is possible for someone to be doing UX design, product design, and service design all at the same time.
In any case, we prepared a couple of examples that exemplifies what service design is.
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If you want to add any other examples or thoughts – leave the comment below.