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I'm the guy who creates handcrafted digital things with my Tegra team
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Ruslan Galba September 21, 2019
People Don't Buy What You Do, They Buy Why You Do It

People Don't Buy What You Do, They Buy Why You Do It

Are you starting with ‘why’? 🤷🏻‍♂️ Courtesy of @gdayfrank This week I’m focusing on…

Ruslan Galba September 1, 2019
Learn Customer Experience Pyramid

Learn Customer Experience Pyramid

Understanding the WHY behind a customer’s attitude and behaviour towards your product is much…

Ruslan Galba August 25, 2019
How to Increase your Customer Retention

How to Increase your Customer Retention

As important as reaching out to prospective customers are, retaining old ones are far…

Ruslan Galba August 15, 2019
4 reasons why you should be using alt text on Instagram

4 reasons why you should be using alt text on Instagram

Alt text for Instagram Did you know that there os alt text for Instagram…

Ruslan Galba August 14, 2019
8 Principles of information architecture

8 Principles of information architecture

8 Principles of information architecture Key Points from the book «Eight Principles of Information…

Ruslan Galba February 9, 2019
Do you know who your ideal customer is?

Do you know who your ideal customer is?

The Ideal Customer Profile (ICP) The perfect customer. Can you describe it for your…